Customization comes at no additional cost. We're dedicated to tailoring garments to your liking. Should you desire a different kurta length or have specific preferences regarding sleeve length or neck style, please specify your requirements in the "add your personalization" box. Your satisfaction is our priority, and we're here to create garments that reflect your unique preferences.

"'- This garment is hand-made and hand-dyed, hence there may be some irregularities in each piece
- Color may fade over time
- Dry clean recommended
- Hand wash separately & rinse in cold water"

Order Tracking:

Stay updated on your order! Look out for an email with tracking details once it's shipped.

Delivery:

Anticipating your order? Our standard delivery time is 14-21 working days. If you have a specific date in mind, reach out to us at friends@tailordidi.com or message us at +91-9351579850. Charges may apply for expedited delivery.

Exchanges and Returns:

Need a different size or color? No problem! Contact us at friends@tailordidi.com within 3 days of receiving your order, providing your order number and reason for exchange/return. Please ensure the item is unused and has its original tags. We'll guide you through the process.

• Please note that products exchanged once will only be exchanged for a second time.
• Products purchased on sale are final and not eligible for exchanges.
• Customized products cannot be exchanged or returned.
• Products purchased using a credit note cannot be exchanged or returned.

Discount Coupons:

Returned your order? We'll issue a discount code equivalent to your order value minus INR 150 for quality check and restocking, plus any COD charges. The code is valid for 6 months and can be used for future website purchases.

Cancellations:

Changed your mind? Email us within 12 hours of placing your order, and we'll issue you a credit note for the full order value, valid for six months.

International Orders:

Shipping worldwide! Flat rate of INR 2500, with an estimated delivery time of 3-4 weeks. Please note, any customs charges are your responsibility. Unfortunately, we can't offer returns or exchanges for international orders.